Welcome to Brunner & Associates, Inc.
Our passion is helping individuals and organizations to be all they can be.
Brunner & Associates, Inc., a consulting firm specializing in helping organizations and individuals with strategic planning, coaching, and other organizational and management issues. We also provide facilitation services to organizations and groups, helping them to address issues and reach agreement on important matters.
One of the main principles in delegating work to someone is to measure the results he/she achieves but not the methods. I love the expression, “manage results, not methods”.
If my board of directors had directed me to achieve an objective, that is totally appropriate. But if they had then spelled out the 12 steps I must follow to achieve it, that’s not. I would have told them they are paying me way too much to just follow 12 how-to steps; what they’re paying me for is my creativity. I’ll figure out how best to accomplish the objective and the board will hold me accountable for getting it done, or not.
If the employee follows the boss’ list of steps and things don’t get done, it’s not on him or her – it’s on the boss. For example, the employee might say, “Hey boss, I did exactly what you told me to do and it didn’t work.” The better way is to be clear on the end game (the result you want) and let the employee get there as he/she thinks best. Of course, the boss could help the employee brainstorm if he/she wishes but it’s up to the employee.
After taking on a new project or agreeing to serve on yet another committee or task force that you’ll fit it into your schedule, stop and count the cost. Why? Because you can’t just fit it in…..without squeezing something else out. Your 24 hours per day is already allocated to other things. And – if you add something new – you have to take away time on something else.
For example, if you spend less time watching TV, aimless socializing, wasting time on other unimportant things – that sounds like a positive exchange. But, if it is less time for your family, your sleep, your exercise, an important work item – squeezing time from those things doesn’t sound like a good tradeoff, does it?
The point: think carefully before agreeing to a new commitment by counting the cost of what you’ll do less of and if it is worth it.