One way for organizations and individuals to become more effective is to improve follow up and accountability. One simple discipline can help enormously. At the end of every meeting –
whether one-on-one or a large group – someone asks, “What are the next actions?” (David Allen’s bestseller Getting Things Done elaborates on this). This forces the
participants to agree on who is going to do what by when. Getting to that level of clarity on a regular basis ensures that more will get done in a timely manner, and misunderstandings and
confusion will be minimized. Give it a try and see what happens.
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