Simple Wisdom Tip #77: Importance of Email Response Time

In Daniel Pink’s new and very interesting book, When, he cites research by a Columbia University sociologist that shows that email response time is the single best predictor of whether employees are satisfied with their boss.  The longer it takes for a boss to respond to their emails, the less satisfied people are with their leader.  Wow!

This is a wake-up call to those of us who lead or supervise – or even work with – people.  And, it may be an opportunity to help our leaders become even better.  It stands to reason that we feel appreciated when our boss or leader values our input enough to acknowledge and respond to it in a timely manner.

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